4K and 4K HDR

4K resolution provides 4 times the picture resolution and supports more colors compared to HD content. The following article will tell you what equipment you need, streaming requirements, and how to find 4K content.

First, let’s make sure you have the right equipment.

  • For 4K content:
    • Either an internet-connected Hopper 3, or a 4K Joey paired to an internet-connected Hopper w/ Sling or Hopper 3 (4K content can only be accessed from the Hopper 3 or the 4K Joey)
    • 4K TV
    • HDMI cable: DISH-provided, or HDMI 2.0 and higher
  • For 4K HDR content:

4K HDR programming not available in Alaska, Puerto Rico, and Hawaii.

Don’t know what receiver you have? Not a problem.
There are two easy ways to check:

  • Look at the front panel of your receiver and look for the Hopper 3 or 4K Joey logo
  • Log in to your MyDISH account and navigate to the My Equipment tab
Hopper 3 logo - Hopper with red kangaroo and the number 3 in a rounded square
4K Joey logo featuring red kangaroo with a Joey in its pouch

Need a compatible receiver? Please contact us today to upgrade to a Hopper 3 or get a 4K Joey!

Second, ensure your streaming connection is strong enough.

You need to have a download speed of at least 10mbps to show any content in 4K or 4K HDR resolution.

Finally, find your content.

The best way to find 4K programming is in our On Demand library. You can navigate there in 3 easy steps.

  1. Press the HOME or MENU button on your DISH remote control
  2. Select "On Demand"
  3. Scroll to "4K Movies and Shows"

DISH will also show major sports and events in 4K. Navigate to channel 540 in your guide to find more 4K content. If you do not see anything listed, there is not an available game in 4K at that time.


Unable to view 4K HDR content?

If you are unable to view 4K HDR content, you may be experiencing one of the following:

  • Your 4K TV is unable to support HDR content. Standard 4K TVs are unable to support HDR programming provided by television networks.
  • You have a 4K HDR compatible TV, but not a 4K compatible receiver.
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