Hard Drive Failure

What Is Happening?

A hard drive failure error is displaying.
 

Why Is It Happening?

This problem is typically caused by an error in the DISH receiver.
 

How Do I Fix It?

Resolve this issue by completing all the steps below:

  1. Reset your DISH receiver

    Unplug the power cord of your DISH receiver (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in.

    If you have a Hopper & Joey system, unplug the power cord of the Hopper (larger receiver).

    The reset process may take up to 5 minutes to complete.

    power cord with red tag
  2. Contact us

    Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.

    Call 800-333-3474
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How do I earn points?

Referring a Friend Is Easy
It's never been easier to refer friends and family to DISH. Just send them your unique referral code via email, text, or social media.
Earn Points
You'll earn 100 points for every friend who activates their DISH service. The best part? They'll earn points, too!
Redeem Rewards
Now the fun part. Redeem your points for instant rewards - or save them up for something even better.
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How do I redeem my points?

You can redeem any reward you have enough points for -- or save up your points for bigger rewards and better entertainment.