Over-the-Air Antenna Frequently Asked Questions

  • How do I get back to my DISH channels?

    • Use your TV remote or the buttons on the TV to select the input or channel you normally use to view DISH programming
    • Or try the troubleshooting found here
    • If you are still unable to view programming, contact us for further assistance
  • How can I tell if I need a Digital to Analog Television Converter Box?

    Check the owner?s manual that came with your TV or look on your TV for the following:
    • DTV
    • HDTV
    • ATSC
    • Digital Tuner
    • Digital Receiver
    • Integrated Digital Tuner
    • Digital Tuner built-in
    If any of the above are shown, you will not need a Converter Box
  • Why do I need a Digital to Analog Television Converter Box?

    The FCC mandated a change for Over-the-Air television signals from analog to digital. If your TV was purchased before 2007 it may not be able process the new digital signals. In this case, you will need a Converter Box.
  • Why is my Channel Guide info missing?

    OTA Guide information is provided by each individual channel. Not all channels choose to provide this information.
  • Will my timers for shows on local channels work?

    • Timers set up previously for local channels provided through DISH's satellites will no longer work
    • If you can see your OTA channels in the DISH Channel Guide then you can set up new timers for programs on those channels
    • PrimeTime Anytime will not work with OTA local channels
  • What if my TV channel scan doesn?t find any channels?


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