Connect External Hard Drive to Wally

  1. Connect the USB cable from the external hard drive to the Wally.

    (If necessary, connect the external hard drive's power supply to the wall.)
    USB ports on receiver
  2. To activate the DVR feature, call 800-333-3474.

    Select OK on the Attention 499 pop-up.
    Attention 499 pop up (click select on your remote)
  3. After you've contacted DISH to activate the DVR feature, select YES to agree to format the EHD on the Warning 865 pop-up.

    All existing data on the device will be erased.
    Warning pop up with yes and no buttons (use your remote to move left and right to select the yes button)
  4. Select "Yes, format my hard drive" on the Configure External Hard Drive screen (this may take up to 10 minutes).
    Configure external hard drive page with yes format my hard drive and no do not erase my data buttons (use your remote to move left and right to select the yes format my hard drive button)
  5. Select Yes to restart the receiver.
    Restart receiver message (use your remote to move left and right to select the yes button)
  6. The Acquiring Signal 535 pop-up will appear.
    acquiring signal pop up
  7. The Guide Download 330 pop-up will display.

    This should take no more than 10 minutes to complete. If longer, unplug your receiver for 10 seconds and plug it back in. The reset process should take no more than 5 minutes.
    Guide download pop up

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