Appointment Expectations

Call us to schedule an appointment and we will be with you every step of the way. Our technicians provide excellent service and can assist you with any questions during your appointment. Enjoy features like 75 minute arrival windows as well as tracking your technician’s route to your home!

Expect the Best

Our skilled technicians are trained to give you the best customer experience when they visit your home.

DISH will contact you at the following times to let you know your appointment details.

  • The day before your appointment
  • The morning of your appointment
  • An hour before the estimated arrival window

My Tech

My Tech allows you to take control of your DISH appointments by keeping you informed every step of the way. You can see the technician’s route as he drives to your home.

To access the My Tech feature:

Visit My Appointments or log into the MyDISH App to view your account and manage your appointments.

 

To ensure you have the best experience…

There are a few things we need you to do so our technician can work properly and have you watching DISH as soon as possible!

  • Please ensure that someone 18 years of age or older will be present for the entire appointment
  • Please secure any pets to avoid contact with the technician
  • New Customers: The owner of the credit card used to qualify for service must be present to sign the DISH agreements at the time of installation
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Programming Package Offers

You have indicated that you would like to remove programming from your account. As a valued customer, you are eligible to receive the following programming package offer. To accept the offer, click Continue.

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How do I earn points?

Referring a Friend Is Easy
It's never been easier to refer friends and family to DISH. Just send them your unique referral code via email, text, or social media.
Earn Points
You'll earn 100 points for every friend who activates their DISH service. The best part? They'll earn points, too!
Redeem Rewards
Now the fun part. Redeem your points for instant rewards - or save them up for something even better.
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How do I redeem my points?

You can redeem any reward you have enough points for -- or save up your points for bigger rewards and better entertainment.