The maximum number of files that can be attached is 6.
Some of the content you are attempting to view is currently unavailable. We apologize for the inconvenience. Please close your browser and log in again to view this content or try again later.
We were unable to upload the attached files. Please check for following and try again:
A portable dish installation is displaying a signal loss error (015, 002, 150, 151).
This error is usually caused by damaged cables, a misaligned dish, malfunctioning equipment, severe weather or obstructions (trees, buildings, vehicles, etc.).
Resolve this issue by completing all the steps below.
The Tailgater and Pathway X2 portable dishes are only compatible with DISH receiver models Wally, 211z, 211k, and 211.
Check the portable dish to ensure it has a clear view of the sky. Objects blocking the dish, such as tree branches, or things on the dish like snow buildup, can interfere with satellite signal.
If it is safe to do so, remove any obstructions or move the portable dish to an area that has a clear view of the sky.
Unplug the power cord of your DISH receiver (may have a red tag) from the electrical outlet for 10 seconds, then plug it back in.
The reset process may take up to 5 minutes to complete.
If you see the Mobile Antenna Setup screen, complete the setup process. If you are still experiencing problems after completing setup, continue with the next step.
If you do not see the Mobile Antenna Setup screen, troubleshoot Missing Mobile Antenna Setup Screen.
Ensure the portable dish is on a level surface with the handle pointing north. If possible, move the portable dish to a location with a clearer view of the sky.
If Mobile Antenna Setup is visible on the TV screen, complete the setup process. Otherwise, hold down the Power button on the front of the DISH receiver for 10 seconds to reset it. When the reset is finished, complete the setup process.
Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.
You have indicated that you would like to remove programming from your account. As a valued customer, you are eligible to receive the following programming package offer. To accept the offer, click Continue.